Frequently Asked Questions
What is the minimum order quantity (MOQ)?+
MOQ varies by product category and customization. Please contact us for details.
Can I request a sample?+
Yes. Once we understand your desired specifications, we'll guide you through the sample process.
Can I add my own logo?+
Yes, we support several logo application methods such as embossing and foil stamping. Details vary by product and quantity — please ask us.
How long does production take?+
Lead time depends on the product and quantity. We'll provide an estimate when you enquire.
How is pricing determined?+
Pricing depends on design, materials, quantity, hardware, logo method, packaging, and shipping destination, so we provide individual quotations.
Can I communicate in Japanese?+
Yes. All MAYA enquiries can be handled in Japanese.